Zareena Mart Shipping Policy
At Zareena Mart, we prioritize customer satisfaction by offering efficient, transparent, and reliable delivery services across the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA). Please review our shipping policy below to understand our delivery terms and conditions.
100% Delivery Guarantee
We ensure timely and secure delivery of your orders within 2 working days (Excluding Sunday), so you can enjoy your favourite products without delay.
Note: Delivery times may vary slightly depending on the delivery location, order volume, courier capacity, or unforeseen circumstances (e.g., weather, logistics disruptions).
Shipping Charges & Conditions
We offer free delivery on all order worth 100 AED / 100 SAR or More.
For Order below 100 AED / 100 SAR, a Standard Delivery Charge 18 AED / 18 SAR will apply.
Shipping costs are calculated and displayed at checkout before payment.
Delivery Charges
We deliver to all cities and regions across the UAE and Saudi Arabia, including but not limited to:
• UAE: Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, Fujairah, and more
• KSA: Riyadh, Jeddah, Dammam, Mecca, Medina, Khobar, Abha, Tabuk, and all Nationwide.
Note: (Deliveries to remote areas may require an additional 1–2 working days).
Order Confirmation & Tracking
Once your order is placed, you will receive a confirmation email. Upon shipment, a delivery notification will be sent with:
• Courier Name – The name of the delivery service (e.g., Aramex, SMSA, DHL, Fetchr, or Saudi Post).
• Tracking number – A code to track your shipment online.
• Estimated delivery date – The expected date your order will arrive.
• Shipping details – Information about your delivery address and contact.
Track your order using the provided link for real-time updates.
Payment Methods & Delivery Services
• Cash on Delivery (COD): Pay in cash upon receiving your order at your doorstep.
• Credit/Debit Cards: Securely pay online using major Visa or Mastercard cards.
• Online Payment Gateways: Fast, encrypted payments through trusted regional gateways.
• Verified Courier Partners: Orders delivered via reliable, trackable logistics services.
• Nationwide Doorstep Delivery: We deliver to all cities across UAE and Saudi Arabia.
Important Delivery Information
• Please ensure all shipping information is accurate to avoid delays.
• In case of a failed delivery attempt, we will contact you to arrange redelivery.
• Partial shipments may occur if items are sourced from multiple locations.
Legal Disclaimer / Rights Reserved
Zareena Mart reserves the right to adjust delivery terms, charges, or timelines due to public holidays, weather conditions, or courier disruptions. Customers will be notified of any changes in advance.
Need Assistance? Contact Us
For shipping inquiries or support, reach out to our customer service team:
📧 Email: info@zareenamart.com
Our team is available during business hours and committed to assisting you promptly and professionally.
Zareena Mart – Delivering Convenience and Quality, Across Every City in the UAE and Saudi Arabia.